Roles we can help with
Remote roles shaped around the work you need covered
Start with the tasks first. We help turn admin, finance, customer support, data, and operations work into clear remote roles your local managers can still guide.
Role types
Choose the workload before choosing the title
Each tab shows the kind of work we can help organise, the roles that usually fit, and a sensible first brief.
Administration
Daily admin with fewer loose ends
Inbox, calendar, documents, CRM notes, and office routines kept visible and easy to review
- Admin assistant
- Office administrator
- Document coordinator
- Inbox sorting
- Calendar updates
- Document preparation
- CRM notes

Virtual assistants
Executive support that protects focus time
A practical assistant role for founders, directors, and managers who need reliable follow up without losing control of priorities
- Virtual assistant
- Executive assistant
- Research assistant
- Calendar coordination
- Meeting notes
- Travel planning
- Research support

Finance
Finance admin that keeps records moving
Bookkeeping support, reconciliations, payroll admin, AP follow up, AR follow up, and practice support for work that needs care
- Accounts assistant
- Bookkeeper
- Payroll assistant
- AP and AR officer
- Bank reconciliations
- Invoice follow up
- Payroll admin
- Practice reporting

Customer support
Service queues with a steady response rhythm
Customer enquiries, tickets, order updates, bookings, and follow up handled inside your approved systems and tone of voice
- Customer support representative
- Service desk assistant
- Booking support
- Email responses
- Ticket updates
- Call notes
- Customer record updates

Data operations
Clean records without pulling managers away
Data entry, validation, CRM updates, spreadsheet checks, and document processing for work that needs accuracy more than noise
- Data entry operator
- CRM assistant
- Records coordinator
- Database updates
- Record checks
- Spreadsheet cleanup
- Document processing

Sales support
Follow up that keeps the pipeline tidy
Lead notes, CRM updates, appointment coordination, proposal admin, and reporting support for sales teams that need cleaner handovers
- Sales support assistant
- Lead coordinator
- Appointment setter
- CRM updates
- Lead follow up
- Meeting booking
- Pipeline reporting

Real estate
Property admin that stays organised
Listing support, database updates, document preparation, tenant follow up, and owner communication for busy property teams
- Property admin assistant
- Listing coordinator
- Database assistant
- Listing coordination
- Tenant follow up
- CRM cleanup
- Document preparation

Care admin
Care admin with clearer handovers
Provider inboxes, intake notes, roster admin, record checks, and follow up tasks handled with careful boundaries
- Care admin assistant
- Intake coordinator
- Roster admin support
- Intake follow up
- Roster updates
- Record checks
- Provider inbox support

Back office
Back office support for repeatable work
Document handling, internal coordination, process admin, reporting support, and handover tasks that keep daily operations moving
- Back office support
- Operations assistant
- Workflow coordinator
- Process admin
- Internal records
- Workflow tracking
- Reporting support

How role selection works
A role should become clearer at each step
The focus here is the support around each placement: scoping, shortlisting, selection, handover, and improvement once the role is active.





Good first roles
The best starting role is usually narrow and easy to review
If a role feels too broad, we split it into a first workflow and a later expansion path. That keeps expectations practical and makes the first month easier to manage.
Ready to shape a role?
Send us the work you want covered and we will help define the role
Tell us the workload, tools, approval points, and weekly rhythm. We will help identify a practical starting role before shortlisting begins.
